A search engine that's both personal & social

Outlook
 

The above is a peek into the future of search engines.  Everyone uses google, and their mothers use Yahoo.  But increasingly we may see some advanced users using search engines like blekko who have found a great niche in making advanced and custom searching easy.  It's been a unacknowledged need of mine for a while that when doing deep research in a very obscure topic, it's hard to find the information that you need. This is because not many people are linking to relevant articles, for one reason or another.  Or because many of the links are sponsored or overly targeted by seo firms (overlinked?).  Blekko allows you to easily filter and sort results like things like date, or SEO rank.  More interestingly, you can search pre-defined slices of the web using "slash tags".  So /tech will give you technology related websites and /techblogs will give you ... yes, blogs related to technology. 

 

It also changes the game a bit in a few essential ways:

 

Searches become personal

 

After a few minutes on blekko you start migrating websites that you find yourself visiting time and time again to lookup information.  This creates of list of favorites that is difficult to replace by the standard google, yahoo, bing offering. These engines have not made it clear that their algorithm's are better than blekko's, so we assume they are comparable.  As a heavy internet user & search maniac, I appreciate the customization and anything that reduces my time to information.

 

blekko increases the stickiness of the search experience

 

Personalization is king here.  Also, they allow teams of people to edit any particular tag.  So for example, the tag of "marketing" is claimed by 3 people at this point in their beta existence, but any number of people can contact the owners thusfar and request to be a editor as well.  Those with the largest following, I'm assuming will be elevated at some point to be a preferred tag.  Possibly be the default tag of the blekko-sphere.  Yes, google is attractive because of the sheer pervasive nature of their set of apps, and the fact that I can talk search into my Android phone. For quick things, Google still works best.  But for difficult things, other search engines like Wolfram and Blekko may be increasingly tapped.

 

Searches become more social

 

I can follow other users' set of searches. While this would be possibly a liability for google because of the omnipresent attention on how much personal information they're collecting on all of us, it's not a problem for a new entrant like blekko.  I can follow other users with interesting tags and take their ideas for sets of websites (which comprise a tag search), and build upon it, or create variants. 

 

All in all, it's one of the best new web tools I've seen out there, and it'll be great to see where they go from here.

Filed under  //  marketing   search   social media  
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Facebook is leaving Google in the dust

There was a startling statistic on imedia connection today, and it reported that Facebook has surpassed Google in it's share of all web traffic.  The reason?  Of course the addictive, interactive nature of facebook and the nature itself: a informal place for friends, with minimal distractions other than facebook's own ways to interact. 
 
Google should be concerned.
 
 
Outlook

Filed under  //  facebook   google   social media   web 2.0  
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SocialOomph vs. TweetAlarm

I have to monitor our brand for my job, and one of the tools that I use are the twitter keword alert emails.  I tried out a few a few weeks ago, but the only few that stuck out in the richness of features were Social Oomph and Tweet Alarm. After monitoring our brand for a while, I'm noticing that another facet to the "best twitter monitoring service" goes to the one who finds a given tweet out there in the twittersphere and lets me know about it fastest. 

 
Outlook
 
I'd have to say after having watching various instances of this, that the clear winner so far is SocialOomph. I receive email alerts from socialoomph a full 24 hours faster than TweetAlarm. Now that being said, I think Social Oomph could use a redesign, their website is hard to understand in some places, and the keyword feature is definitely hidden in their interface. TweetAlarm on the other hand has an extremely simple interface and I like the ability to filter out tweets from certain users (useful for brand monitoring). However, I have noticed that tweet alarm doesn't pick up some tweets on a particular keyword, and I'm not sure why that is as of yet. The only thing I can tell on some of the emails is that there is a comma after our brand name on some of the "missing" tweets, so that may be throwing off the keyword matching.
 
So in essence wading through the complex interface of SocialOomph is definitely worth it,

Filed under  //  social media   web 2.0  
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How many Yelps (or FourSquares) do we need?

 

Outlook
 

There's been a spate of new apps out that use twitter for promotion of certain activities (like visiting a brick and mortar store).  If you haven't heard about FourSquare, then you should check them out.  But now that Yelp is doing something very much like FourSquare, I wonder how many websites will follow in this vein.  If Yelp's done it, then CitySearch, Google Local, Yahoo Local, and every newspaper out there may wake up to the viability of this type of application.  Urging users/consumers to "tweet out" their patronage of every place they visit. If this happens, then we'll see a mjaor backlash against these types of services. 

 

Already Simon Sage said on IntoMobile that he'd unfollow "a whole lot of people".  My sentiments exactly. There needs to be a way to filter the "types" of messages received.  Linked in has this problem which I've recently commented on.  But really all major social networks could take a lesson from Facebook which allows blocking of certain "application" based messages.  So having discovered this, I no longer get Mafia Wars Facebook status updates (thank heavens!).

 

Twitter, Facebook (and even maybe SMS/Cell providers) should take note of the benefits of filters.

 

Filed under  //  social media  
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When Other Companies do your Research & Development

Recently Twitter lauched the "Lists" feature which allows you to form lists of users that you may/maynot follow. The ugly secret of the web 2.0 industry is that Twitter has been extremely bad at corralling feedback from its own users. HootSuite came out with the "Groups" feature months ahead of Twitter, and now that Twitter's rolling out the same feature (with a different name), it's forcing HootSuite to degrade it's own product and instruct it's users to use Twitter's functionality.

 
This is the danger of being a leading edge company that builds atop another company's technology. Sometimes you'll have to backtrack when the bigger company decides to "steal your idea". But it should not keep HootSuite or other leading companies from innovating and trying something new. Precisely the reason that they came out with the "Groups" feature more than a year ago, is why many of it's users (including me) started using the product.  It's their culture of innovation that keeps 'em coming back. Good to keep in mind even in a sharktank of an economic environment.
 
On the other side of the coin - if you don't have a system for actively soliciting feedback and suggestions from your customers/ users then you need to start right now. Your customers want to see you succeed. You just need to let them.
 
Outlook

Filed under  //  business intelligence   social media   web 2.0  
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Best Twitter App

Came across an interesting poll that shows people's "favorite" twitter desktop app.

 
This doesn't necessarily mean it's the "Best" twitter app :)

Outlook

Filed under  //  social media   twitter  
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